Our relationship with our customers
Type of solution and implementation model by Zygo
Platform & Architecture
Configurability
Integration methods
Scalability
Usage processing
Invoice processing
Payment methods
Customer Service Representative (CSR) interfaces
Interfaces available to the customer's clients
Reseller & Dealer interfaces
Reporting
International-
isation & localisation
The process
Time to market
Implementation team
Post- implementation
Summary

NGBill Example Menu Structure


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DescriptionTab Function
Customer Care(Customer Leads to disconnection)
Charge(Charges for service or product)
Common(Setup Functionality)
Service(Multiple Service Types)
Ledger(Sales Ledger Screens)
Stock(Stock System)
Roaming(Roaming)
System & Support(System & Support)

NGBill Screen Design


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Customer Care Module Example

"Customer Care" is the module recording and controlling the whole spectrum of information and functions relevant to a Customer from the "Lead" stage to Account Termination, including account registration, deactivation, etc.


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Customer Care
Service
Charges
Rating Engine
Ledgers
Stock
Online web-based Billing
Self-Care web interface for clients
ASP modules
Self-Care web interface for dealers
Interconnect
Roaming
Mediation
Workflow & Workpoint
Integration
GUI
Performance and Scalability
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