Our relationship with our customers
Type of solution and implementation model by Zygo
Platform & Architecture
Configurability
Integration methods
Scalability
Usage processing
Invoice processing
Payment methods
Customer Service Representative (CSR) interfaces
Interfaces available to the customer's clients
Reseller & Dealer interfaces
Reporting
International-
isation & localisation
The process
Time to market
Implementation team
Post- implementation
Summary

Zygo Technologies is a proven "vendor-of-choice" in the sophisticated information system market. Our product line and services are in a class of their own, which gives us a unique position in the market place and differentiates us from other suppliers in terms of functionality, components and architecture.

Zygo is an experienced provider of leading strategic software products and services for billing and customer management to the telecommunications industry and multi-service companies. Its experienced designers and software engineers have, over the past 10 years, been responsible for more than 35 successful installations in 10 countries.

Powered by New Systems technology the Zygo Technologies product line provides sophisticated 4th generation convergent solutions to enable the billing requirements of our customers and our solutions, based on the very latest technologies, provide functionality, lower cost of ownership, future proofing and scalability with high levels of support and knowledge transfer procedures.

All our products accommodate multi-language and multi-currencies, are modular and designed to be "stand alone" to be integrated with our own or third party system suites.


Click on titles for explanation of each tier

Customer Care
Service
Charges
Rating Engine
Ledgers
Stock
Online web-based Billing
Self-Care web interface for clients
ASP modules
Self-Care web interface for dealers
Interconnect
Roaming
Mediation
Workflow & Workpoint
Integration
GUI
Performance and Scalability
Click here for glossary